Rollino Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Rollino Casino. Please read them carefully before creating an account, depositing funds or participating in any game. By using the website, you acknowledge that you understand and accept these terms, together with any additional terms displayed for particular services, games or promotions.
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1. General terms and eligibility
These Terms & Conditions apply to your use of the Rollino Casino website, account services, games and related features. They should be read together with any privacy, responsible gambling, promotion or payment information published on the website. If a specific promotion or service has additional conditions, those conditions will apply to that promotion or service where relevant.
On this page
You must be at least 18 years old and legally permitted to participate in online gambling in the place where you are located. You are responsible for checking the laws that apply to you before accessing the website or using any gambling service. Access may be restricted in some locations, and Rollino Casino may use reasonable measures to identify or restrict access from places where participation is not permitted.
- You must provide accurate, current and complete information when registering or using an account.
- You must not create or use an account on behalf of another person.
- You must not allow another person to use your account or payment method.
- You must not use the website if you are prohibited from gambling, subject to a self-exclusion arrangement or otherwise unable to use the service lawfully.
- You must not access the website for an unlawful purpose or in a way that could damage, interrupt or misuse the service.
Rollino Casino may ask you to confirm your age, identity, location or payment ownership. Verification can be requested before an account is opened, while an account is being used or before certain transactions are completed. You agree to provide information and documents that are reasonably required for these checks. If information cannot be verified, access to some or all account features may be limited until the matter is resolved.
2. Accounts and acceptable use
Account security
You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity results from a matter outside your reasonable control. Choose a strong password, do not reuse it on other services and notify Rollino Casino through the available website support channel if you believe your account has been accessed without permission.
You should keep your personal and contact information up to date. Information that is inaccurate, misleading or incomplete may affect account access, verification and transactions. You must not attempt to conceal your identity, create duplicate accounts, manipulate account records or use another person’s details.
Fair use of the website
The website must be used fairly and only for its intended purpose. You must not introduce malicious software, use automated tools to interact with the service, interfere with security features, copy website content without permission or attempt to gain unauthorised access to another account or system. You must also avoid behaviour that could reasonably be considered abusive, threatening, deceptive or disruptive.
Where there is a reasonable concern about security, fraud, unlawful activity, misuse or a breach of these Terms & Conditions, Rollino Casino may investigate and take appropriate action. This may include asking for further information, restricting features, suspending an account, cancelling an uncompleted transaction or closing an account, subject to applicable law and any rights you may have.
Account closure
You may request the closure of your account through the available account or support options. If you want to stop gambling for a period of time, consider using the responsible gambling tools described on the website rather than continuing to access the service. Account closure does not remove obligations that arose before closure, including obligations relating to verification, disputed transactions or suspected misuse.
3. Deposits, withdrawals, games and promotions
Payments and account balances
You may only use a payment method that belongs to you or that you are authorised to use. Payment details must be accurate, and you must not use a method connected with unlawful activity. Rollino Casino may apply checks to confirm the ownership and legitimacy of a payment method before accepting deposits or processing withdrawals.
You should review the amount and details of every transaction before confirming it. A transaction may be delayed, declined, reversed or reviewed where there is a technical issue, suspected fraud, an identity concern, a payment provider restriction or another legitimate reason. Any applicable costs, limits or conditions will be shown through the relevant payment or account information available on the website.
You are responsible for ensuring that your account has sufficient funds for any activity you choose to undertake. You must not deposit money that you cannot afford to lose. Gambling outcomes are uncertain, and a deposit does not guarantee a win, return or profit. You should retain records of your deposits, withdrawals and account activity for your own reference.
Games and results
Games are provided for entertainment and involve chance or other factors that may affect the outcome. You accept that results may not be favourable and that past results do not predict future outcomes. Where a game or transaction is affected by a clear technical error, Rollino Casino may review the relevant activity and take reasonable corrective action in line with applicable requirements.
You must not attempt to exploit a software fault, pricing error, display error or other technical issue. If you notice an apparent error, stop using the affected feature and report it through an available website support channel. Any decision about an error will be made after reviewing the relevant records and circumstances.
Promotions and offers
Promotions, bonuses, competitions and other offers may be subject to separate terms. Those terms may explain who can participate, how an offer is activated, any qualifying activity, expiry arrangements, wagering requirements, restrictions and how a reward can be used or withdrawn. You should read the relevant promotion terms before accepting an offer.
Unless the applicable offer terms say otherwise, Rollino Casino may change, suspend or withdraw a promotion where it is necessary to do so, including where there is suspected abuse, an error, a technical problem or a legal or operational reason. A person must not create multiple accounts or otherwise manipulate the service to obtain an offer more than once or in a way that defeats its stated purpose.
4. Responsible gambling, privacy and security
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and never gamble with money needed for rent, bills, food, savings or other essentials. Do not chase losses, borrow money to gamble or continue playing because you believe a win is due.
- Decide how much time and money you can afford to spend before starting.
- Take regular breaks and avoid gambling when you are upset, tired or affected by alcohol or other substances.
- Use available deposit, spending, session or access controls where these tools are offered.
- Consider self-exclusion or account closure if gambling is becoming difficult to control.
- Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.
You are responsible for selecting controls that reflect your circumstances and for not trying to bypass them. If you request a restriction or self-exclusion, the relevant process and effect will be explained through the available website information. Responsible gambling tools are not a substitute for professional advice, and you should seek support from an appropriate independent service if you need help.
Privacy and security
Personal information is handled in accordance with the Rollino Casino Privacy Policy. Information may be collected and used for account administration, identity and age checks, payment processing, customer support, security, fraud prevention, legal compliance and responsible gambling measures. The Privacy Policy provides further information about the types of information collected, how it is used and the choices available to you.
No online service can guarantee that transmission or storage will always be completely secure. You should use a private device where possible, keep your software updated and log out after using your account on a shared device. Do not send passwords or sensitive payment information through an unverified channel.
5. Website content, changes and legal information
Website availability and content
The website and its features may be updated, suspended or unavailable from time to time because of maintenance, technical issues, third-party services, security concerns or other circumstances. Rollino Casino does not promise that every feature will always be available, uninterrupted, error-free or suitable for every device. You should not rely on the website as a source of financial, legal or personal advice.
Website content is provided for general information and may change without notice. Reasonable care may be taken to keep information current, but you should check the applicable account, game, payment or promotion terms before acting. Links to external websites may be provided for convenience. Rollino Casino is not responsible for content, security or availability on external websites that it does not control.
Intellectual property
The website, including its design, text, graphics, trademarks, software and other materials, is protected by applicable intellectual property laws. Unless permitted by law or expressly authorised, you must not reproduce, modify, distribute, publish, sell or commercially exploit website materials. Your use of the website gives you a limited, personal and non-transferable right to access it for its intended purpose.
Changes to these terms
These Terms & Conditions may be updated to reflect changes to the website, services, security arrangements, legal requirements or business processes. The current version will be made available on the website, with an updated date or other indication where appropriate. If a change is important, additional notice may be provided through an available website channel. Continuing to use the service after updated terms take effect means that you accept the revised terms.
Liability, complaints and applicable law
Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian law. To the extent permitted by law, Rollino Casino is not responsible for losses caused by misuse of the account, inaccurate information supplied by you, events outside reasonable control, third-party failures or your failure to follow these terms.
If you have a question, complaint or concern about the service, review the available website support and complaints information and use the relevant contact channel shown there. Please provide enough information for the matter to be investigated, including the account details and transaction or game information relevant to your concern. A complaint may be reviewed using account records, payment records, technical information and any documents you provide.
The laws and dispute processes that apply to your use of the service may depend on your location and the nature of the issue. Mandatory rights and protections under applicable Australian law continue to apply. If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.
